Outage in Calix

Critical: EXOS – GigaSpire RG Systems Displaying Amber LED and Are Unreachable

Resolved Major
October 30, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Calix is investigating an issue where GigaSpire RGs appear to be losing the ability to pass traffic and are displaying an amber/yellow LED while they are unreachable. More information on this issue can be found at the following Community post: https://community.calix.com/s/feed/0D54u0000A5ugVACQY
Components affected
Calix Experience Innovation Platform (EXOS)
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 10/30/2023 04:31PM

We are continuing to investigate this issue and providing updates via the Community post.

Community Post: https://community.calix.com/s/feed/0D54u0000A5ugVACQY

INVESTIGATING about 1 year ago - at 10/30/2023 03:15PM

Calix is investigating an issue where GigaSpire RGs appear to be losing the ability to pass traffic and are displaying an amber/yellow LED while they are unreachable. More information on this issue can be found at the following Community post: https://community.calix.com/s/feed/0D54u0000A5ugVACQY

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