Outage in Calix
Partial Outage: [Calix Engagement Cloud, Calix Service Cloud - US]. Gateway timeout errors in Engagement Cloud and errors when executing speed tests in Service Cloud.
Resolved Major
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Outage Details
Components affected
Calix Support Cloud (calixcloud.calix.com) Calix Marketing Cloud (calixcloud.calix.com)Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue with errors when executing speed tests in Service Cloud as well as errors when basic lens in Engagement Cloud.
Further details on this issue can be found on the Calix Community at the following link:
https://community.calix.com/s/feed/0D54u0000ALOkCnCQL
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