Outage in CallHippo

Dialer is loading

Resolved Minor

June 07, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Resolution: 11:17 UTC - A fix has been implemented and the issue is resolved. Identification: 07:45 UTC - We identified unusually high call traffic on our servers, resulting in an interrupted dialer loading process. Impact: - The dialer keeps loading. - Unable to log in to the dialer. - Calls are not connected. - Not able to click the number

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 06/07/2024 12:03PM

Resolution: 11:17 UTC
- A fix has been implemented and the issue is resolved.

Identification: 07:45 UTC
- We identified unusually high call traffic on our servers, resulting in an interrupted dialer loading process.

Impact:
- The dialer keeps loading.
- Unable to log in to the dialer.
- Calls are not connected.
- Not able to click the number

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