Outage in Candid Health
Data exports and in-app reporting unavailable
Resolved MajorIncident Report
Summary AI Generated
Candid Health experienced a 4.1-hour outage affecting their Reports page, Candid Data Share, and exports API endpoint due to an issue with their third-party analytics provider. The outage prevented users from accessing data exports and in-app reporting functionality. The service was fully restored after the third-party provider issue was resolved, with all data services returning to normal operation.
We are aware that the Reports page of Candid, as well as Candid Data Share and the exports API endpoint are currently unavailable due to an issue with our third party analytics provider. Our team is working closely with our reporting partner to restore reporting as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/15/2026 05:23AM
The Reports page, Candid Data Share, and exports API are now operational. The issue with our third-party provider has been resolved, and all data services are performing as expected.
IDENTIFIED
2 days ago - at 04/15/2026 01:21AM
We are aware that the Reports page of Candid, as well as Candid Data Share and the exports API endpoint are currently unavailable due to an issue with our third party analytics provider. Our team is working closely with our reporting partner to restore reporting as quickly as possible.
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