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Outage in Candid Health

General App Slowness

Resolved Minor
June 09, 2026 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Candid Health experienced general app slowness affecting some users for 46 minutes. The engineering team identified and implemented a fix to resolve the performance issues. The incident was fully resolved after a monitoring period to ensure stability.

We are aware that some users are experiencing slowness in the app. We are investigating the issue.
Components affected
Candid Health App

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 06/09/2026 05:34PM

This incident has been resolved.

MONITORING 8 days ago - at 06/09/2026 05:15PM

We have identified the issue and executed a fix. We will continue to monitor to ensure there are no further performance issues.

INVESTIGATING 8 days ago - at 06/09/2026 04:49PM

We are aware that some users are experiencing slowness in the app. We are investigating the issue.

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