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Candid Health Outage History

Every past Candid Health outage tracked by IsDown, with detection times, duration, and resolution details.

There were 61 Candid Health outages since October 2024. The 48 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor July 15, 2025

July 2025: Claim actions intermittent issues

Detected Jul 15, 2025 11:26 AM EDT · Resolved Jul 15, 2025 12:01 PM EDT · Duration 34 minutes

Minor July 11, 2025

July 2025: Actions taken on Claims taking longer than usual to process

Detected Jul 11, 2025 12:29 PM EDT · Resolved Jul 11, 2025 5:44 PM EDT · Duration about 5 hours

Minor July 9, 2025

July 2025: Data Inconsistencies in Reports App

Detected Jul 9, 2025 2:34 PM EDT · Resolved Jul 11, 2025 1:37 PM EDT · Duration 2 days

Minor May 28, 2025

May 2025: Issue with Tags

Detected May 28, 2025 2:36 PM EDT · Resolved May 28, 2025 2:50 PM EDT · Duration 14 minutes

Minor May 14, 2025

May 2025: Claim Timeline Issue "Something Went Wrong"

Detected May 14, 2025 3:43 PM EDT · Resolved May 14, 2025 4:08 PM EDT · Duration 25 minutes

Minor May 1, 2025

May 2025: Issue loading claims in claims page

Detected May 1, 2025 3:47 PM EDT · Resolved May 1, 2025 10:21 PM EDT · Duration about 7 hours

Minor April 30, 2025

April 2025: FE Issue impacting a variety of workflows

Detected Apr 30, 2025 3:58 PM EDT · Resolved Apr 30, 2025 3:58 PM EDT · Duration less than a minute

Major April 28, 2025

April 2025: Exports/Reporting Errors and Performance Degradation

Detected Apr 28, 2025 1:23 PM EDT · Resolved Apr 28, 2025 2:05 PM EDT · Duration 43 minutes