Outage in Candid Health
Actions taken on Claims taking longer than usual to process
Resolved MinorIncident Report
We are aware of an issue affecting the time it takes for actions/edits on claims to process in our system. We are actively investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/11/2025 09:44PM
This incident has been resolved.
MONITORING
9 months ago - at 07/11/2025 05:36PM
We have implemented a fix and are burning down a backlog of tasks that built up during the incident. Will update here when everything is up to date once again.
INVESTIGATING
9 months ago - at 07/11/2025 04:29PM
We are aware of an issue affecting the time it takes for actions/edits on claims to process in our system. We are actively investigating this issue.
Latest Candid Health outages
Data exports and in-app reporting unavailable - 2 days ago
Some rules engine runs failing - 23 days ago
Financials are taking longer to post to claims than expected - about 1 month ago
Issues with Stripe POS Payments - about 1 month ago
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