Outage in Candid Health
Issues with Stripe POS Payments
Resolved MinorIncident Report
Summary AI Generated
Candid Health experienced issues with Stripe POS payments that caused error messages to appear for users in the app. The incident affected the app's payment functionality for 7.6 hours. The issue was resolved after implementing a fix and monitoring the results.
We're aware of an issue impacting our Stripe POS payments, resulting in error messages for users in the app. We're investigating urgently and will share an update as soon as possible.
Components affected
Candid Health AppTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/06/2026 09:53PM
This incident has been resolved.
MONITORING
2 months ago - at 03/06/2026 05:42PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 03/06/2026 02:23PM
We're aware of an issue impacting our Stripe POS payments, resulting in error messages for users in the app. We're investigating urgently and will share an update as soon as possible.
Latest Candid Health outages
Intermittent app performance degradation - 2 days ago
Intermittent app performance degradation - 3 days ago
Errors when navigating parts of the Candid app - 3 days ago
error updating eligibility & benefits coverage - 7 days ago
Data exports and in-app reporting unavailable - 23 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
