Outage in Candid Health
Issues with Stripe POS Payments
Resolved MinorIncident Report
Summary AI Generated
Candid Health experienced issues with Stripe POS payments that caused error messages to appear for users in the app. The incident affected the app's payment functionality for 7.6 hours. The issue was resolved after implementing a fix and monitoring the results.
We're aware of an issue impacting our Stripe POS payments, resulting in error messages for users in the app. We're investigating urgently and will share an update as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/06/2026 09:53PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/06/2026 05:42PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/06/2026 02:23PM
We're aware of an issue impacting our Stripe POS payments, resulting in error messages for users in the app. We're investigating urgently and will share an update as soon as possible.
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