Outage in Canva

Users may experience issues accessing Canva

Resolved Major
November 12, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Need to monitor Canva outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Canva, and never miss an outage again.
Start Free Trial

Outage Details

We have been aware that some users might receive an error page when visting canva.com.
Components affected
Canva Image Uploads Canva Android app Canva View Designs Canva Edit Designs Canva Design Downloads / Sharing Canva iPad app Canva iOS app
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/12/2024 10:30AM

This incident has been resolved. We are continuing to monitor the situation.

IDENTIFIED about 2 months ago - at 11/12/2024 10:10AM

Update: We are gradually restoring access.

INVESTIGATING about 2 months ago - at 11/12/2024 09:45AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 11/12/2024 09:29AM

We have been aware that some users might receive an error page when visting canva.com.

source IsDown Widespread website outage and gateway errors Reports started 18 minutes before official outage was reported

Users report inability to load pages, with numerous 502, 503, and 504 gateway errors indicating server issues.

Latest Canva outages

Users may encounter issues when using video background remover - about 3 hours ago
Users are unable to generate videos using Magic Media - 12 days ago
Canva purchased domains maintenance - 26 days ago
Some Users might experience difficulty using some Canva AI powered Tools - 29 days ago
Some users might experience difficulty opening or creating designs - about 1 month ago

Be the first to know when Canva and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3560 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required