Outage in Canva

Planned Maintenance for Brandkit

Resolved Minor
September 22, 2025 - Started 8 days ago - Lasted 32 minutes
Official incident page

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Outage Details

We are currently conducting maintenance for Brankit during this time: Logged in users will not be able to create/use their Brand Kit. Logged in users will not be able to use uploaded fonts/textstyles from their Brand Kit in the editor. Logged in users will not be able to use colors and chart colors from their brand kit in the editor. Magic write with brand voice will not be accessible. Canva.com/brand will show “There’s a problem loading this page” Brand controls will not be accessible. Publish controls and app controls will not be available The maintenance is expected to last for a few minutes.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/22/2025 11:12PM

The maintenance is now complete

IDENTIFIED 8 days ago - at 09/22/2025 10:41PM

We are currently conducting maintenance for Brankit during this time:

Logged in users will not be able to create/use their Brand Kit.
Logged in users will not be able to use uploaded fonts/textstyles from their Brand Kit in the editor.
Logged in users will not be able to use colors and chart colors from their brand kit in the editor.
Magic write with brand voice will not be accessible.
Canva.com/brand will show “There’s a problem loading this page”
Brand controls will not be accessible.
Publish controls and app controls will not be available

The maintenance is expected to last for a few minutes.

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