Outage in Canva

Subfolders appear outside the main folders on the Projects page

Resolved Major

September 16, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Users are experiencing issues with folders wherein the subfolders appear outside the main folders on the Projects page

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 09/16/2025 08:26PM

This incident is now resolved. Thank you for your patience and understanding.

INVESTIGATING about 2 months ago - at 09/16/2025 05:06PM

Users are experiencing issues with folders wherein the subfolders appear outside the main folders on the Projects page

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