Outage in Canva
Some users are experiencing issues with AI image and video generation
Major
April 08, 2026 - Started about 9 hours ago
Official incident page
Official incident page
Incident Report
Some users may have issues with:
- Generating AI images in Magic Media
- Generating AI images in the Elements tab
- Generating images with Dreamlab
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 7 hours ago - at 04/08/2026 10:46AM
Some users may have issues with:
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
IDENTIFIED
about 9 hours ago - at 04/08/2026 09:23AM
Some users may have issues with:
- Generating AI images in Magic Media
- Generating AI images in the Elements tab
- Generating images with Dreamlab
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
Latest Canva outages
Some users may encounter issues loading Canva. - 17 days ago
Media uploads failing for some users - 28 days ago
Download issues for designs with uploaded images - 2 months ago
Canva apps appears to be in black/grey background - 2 months ago
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