Canva experienced a major outage lasting 1.2 hours where users were unable to access the service through both web browsers and mobile apps, encountering 503 server errors and login failures. Users reported being completely blocked from accessing their accounts and files during the incident. The issue was resolved after the engineering teams investigated and restored service.
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This incident is now resolved. Thank you for your patience and understanding.
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Users report a 503 Server Error, preventing access to the Canva website and its features. Complaints include long loading times and inability to open the homepage or designs.
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