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Outage in Canvas Instructure

Some users may experience errors when playing or uploading media files

Resolved Minor
August 17, 2026 - Started 16 days ago - Lasted 16 minutes
Official incident page

Incident Report

Summary AI Generated

A minor incident on Canvas LMS (us-east-1) caused a small number of users to experience errors when playing or uploading media files. The issue lasted approximately 16 minutes before being resolved.

A small number of users may experience errors when playing or uploading media files
Components affected
Canvas Instructure Canvas LMS Canvas Instructure us-east-1
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 08/17/2026 01:43PM

This incident has been resolved.

IDENTIFIED 16 days ago - at 08/17/2026 01:30PM

A small number of users may experience errors when playing or uploading media files

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