Outage in Capsule

Capsule is unavailable for some customers

Resolved Major
July 12, 2021 - Started over 4 years ago
Official incident page

Incident Report

Capsule is unavailable for some users for short periods of time. We're seeing intermittent connectivity errors and performance issues with a 3rd Party ISP. We'll keep you updated as we know more.

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Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 07/12/2021 04:47PM

This incident has been resolved.

MONITORING over 4 years ago - at 07/12/2021 04:12PM

We are continuing to monitor for any further issues.

MONITORING over 4 years ago - at 07/12/2021 04:11PM

The 3rd party ISP has recovered. We'll keep monitoring for a little longer.

IDENTIFIED over 4 years ago - at 07/12/2021 02:33PM

We've identified connectivity errors and performance issues with a 3rd Party ISP. We'll keep you updated as we know more.

INVESTIGATING over 4 years ago - at 07/12/2021 02:32PM

Capsule is unavailable for some users for short periods of time. We're seeing intermittent connectivity errors and performance issues with a 3rd Party ISP. We'll keep you updated as we know more.

Latest Capsule outages

Dropbox Processing Delay - about 1 year ago
Capsule is currently degraded - almost 2 years ago
Connectivity issues - over 2 years ago
BT Broadband Connectivity Issues - about 3 years ago

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