Outage in CaptivateIQ

Issue with Viewing Payout Screens in CIQ

Resolved Major
April 14, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue with loading certain pages related to payout processing and worksheets. We are implementing a fix and will update within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/14/2025 04:20PM

This incident has been resolved

MONITORING about 2 months ago - at 04/14/2025 03:56PM

A fix has been implemented and we're monitoring the results.

IDENTIFIED about 2 months ago - at 04/14/2025 03:49PM

We have identified an issue with loading certain pages related to payout processing and worksheets. We are implementing a fix and will update within 30 minutes.

Latest CaptivateIQ outages

Issue with Accessing CaptivateIQ - about 2 months ago

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