Webroot Management Consoles is currently experiencing an issue

Webroot Management Consoles experienced an issue where ticket responses sent via email did not update support tickets. The issue is now resolved. We appreciate your patience.

Webroot Management Console is experiencing an issue resulting in ticket responses sent via email not updating support tickets

Functionality has been restored and are currently in the monitoring phase to ensure stability and performance.

Please note that while functionality has resumed, the incident status remains "Investigating" as our teams continue to analyze the root cause and validate full resolution.

We will provide further updates as more information becomes available.

To ensure updates reach support, please update or reply to tickets via the console here: https://mysupport.webrootanywhere.com/supportwelcome.aspx

Webroot Management Consoles is experiencing an issue resulting in ticket responses sent via email not updating support tickets. Teams are assembled and working to resolve the issue.


The next update will be provided in approximately 8 hours or if there are significant status changes, whichever comes first. We appreciate your patience.

To ensure updates reach support, please update or reply to tickets via the console here: https://mysupport.webrootanywhere.com/supportwelcome.aspx

Webroot Management Consoles is experiencing an issue resulting in ticket responses sent via email not updating support tickets. Teams are assembled and working to resolve the issue.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

To ensure updates reach support, please update or reply to tickets via the console here: https://mysupport.webrootanywhere.com/supportwelcome.aspx

Webroot Management Consoles is experiencing an issue resulting in ticket responses sent via email not updating support tickets. Teams are assembled and working to resolve the issue.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

To ensure updates reach support, please update or reply to tickets via the console here: https://mysupport.webrootanywhere.com/supportwelcome.aspx

Webroot Management Consoles is currently experiencing an issue resulting in ticket responses sent via email not updating support tickets. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

To ensure updates reach support, please update or reply to tickets via the console here: https://mysupport.webrootanywhere.com/supportwelcome.aspx