Outage in Carbonite

Zix- Hosted Exchange - Unable to load OWA / Outlook

Resolved Major
September 05, 2025 - Started about 4 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Zix- Hosted Exchange is currently experiencing an issue with some mailboxes unable to load OWA or Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3774229
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 09/05/2025 02:41PM

This incident has been resolved.

MONITORING about 4 hours ago - at 09/05/2025 02:01PM

Zix - Hosted Exchange experienced an issue with some mailboxes unable to load OWA or Outlook. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3774229

INVESTIGATING about 4 hours ago - at 09/05/2025 01:31PM

Zix- Hosted Exchange is currently experiencing an issue with some mailboxes unable to load OWA or Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3774229

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