Outage in Carbonite

Zix - Hosted Exchange - OWA / Outlook error

Resolved Major
September 22, 2025 - Started 27 days ago - Lasted about 24 hours
Official incident page

Incident Report

Zix - Hosted Exchange is currently experiencing an issue with some mailboxes unable to access OWA and Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3784971

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 09/23/2025 11:58AM

This incident has been resolved.

MONITORING 27 days ago - at 09/22/2025 03:25PM

Zix - Hosted Exchange experienced an issue with some mailboxes unable to access OWA and Outlook. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3784971

INVESTIGATING 27 days ago - at 09/22/2025 12:08PM

Zix - Hosted Exchange is currently experiencing an issue with some mailboxes unable to access OWA and Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3784971

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