Zix - Microsoft 365 - Users may be unable to access Microsoft 365 services

Update from Microsoft

Preliminary root cause:
A problematic configuration change was applied to a portion of Azure infrastructure.


Current status:
Microsoft completed the deployment of a healthy configuration and continuing their active traffic balancing efforts as well as monitoring corresponding service telemetry to ensure widespread recovery.

Update from Microsoft:

Microsoft is deploying a previous healthy configuration to the affected portions of infrastructure to resolve this issue. This is being done in tandem with efforts to rebalance traffic across healthy infrastructure to achieve recovery as quickly as possible.


Microsoft Issue ID: MO1181369

Tracking Number: IM3809744

Microsoft has reported an incident currently affecting multiple Microsoft 365 services, which is also impacting the ability to manage Microsoft 365 users within Secure Cloud:

Microsoft Issue ID: MO1181369

Summary:
Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services. They are reviewing corresponding service telemetry to isolate the cause of the issue and determine their next troubleshooting steps.

Current Status:
Microsoft is rerouting affected traffic to alternate healthy infrastructure as a near-term resolution while their investigation into the source of the issue is ongoing. This quick update is designed to give the latest information on this issue.

Tracking Number: IM3809744