Outage in Carbonite

Zix - Hosted Exchange (HEX) - OWA Error

Minor
November 14, 2025 - Started 3 days ago
Official incident page

Incident Report

Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3820492

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Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 11/14/2025 03:27PM

Hosted Exchange (HEX) experienced an issue with some mailboxes unable to log into OWA. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3820492

INVESTIGATING 3 days ago - at 11/14/2025 11:49AM

Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3820492

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