Outage in Carbonite

Intermittent login issues to cp.appriver.com when using Azure SSO

Resolved Minor
December 15, 2025 - Started about 9 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware that logins to the cp.appriver.com are intermittently returning errors when using Azure Single Sign On Teams are currently investigating and working to resolve the issue as quickly as possible. We appreciate your patience. Tracking Number: IM3837515

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 12/15/2025 05:03PM

Our teams have resolved this issue and we have observed Azure Single Sign On logins are working as expected now.

INVESTIGATING about 9 hours ago - at 12/15/2025 01:46PM

We are aware that logins to the cp.appriver.com are intermittently returning errors when using Azure Single Sign On

Teams are currently investigating and working to resolve the issue as quickly as possible. We appreciate your patience.

Tracking Number: IM3837515

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