Outage in Carbonite
Zix Encryption Services - Email Message Privacy (EMP) - Unable to Compose for some US domains
Resolved MinorIncident Report
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with some US domains receiving an error when composing a secure message. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number:
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/12/2026 11:52PM
Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with some US domains receiving an error when composing a secure message.
The issue is now resolved.
We appreciate your patience.
Tracking Number: IM3849179
MONITORING
3 months ago - at 01/12/2026 04:26PM
Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with some US domains receiving an error when composing a secure message. Service has been restored and is now being validated.
We appreciate your patience.
Tracking Number: IM3849179
INVESTIGATING
3 months ago - at 01/12/2026 02:53PM
(Updated Tracking Number) Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with some US domains receiving an error when composing a secure message. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3849179
INVESTIGATING
3 months ago - at 01/12/2026 02:53PM
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with some US domains receiving an error when composing a secure message. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number:
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