Outage in Carbonite

Core Fax North America are experiencing degradation in service

Resolved Minor

January 13, 2026 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

Core Fax Canada and North America are experiencing degradation in service. Backlogs exists. Teams are assembled and troubleshooting the issue. We appreciate your patience. Tracking Number: IM3851319

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/14/2026 01:41AM

Core Fax North America was experiencing degradation in service. Backlogs have been cleared. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3851319

INVESTIGATING 3 months ago - at 01/13/2026 11:37PM

Core Fax North America is experiencing degradation in service. Backlogs exist. Teams are assembled and troubleshooting the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience. We appreciate your patience.

Tracking Number: IM3851319

INVESTIGATING 3 months ago - at 01/13/2026 10:51PM

Core Fax North America is experiencing degradation in service. Backlogs exist. Teams are assembled and troubleshooting the issue. We appreciate your patience.

Tracking Number: IM3851319

INVESTIGATING 3 months ago - at 01/13/2026 10:34PM

Core Fax North America only is experiencing degradation in service. Backlogs exist. Teams are assembled and troubleshooting the issue. We appreciate your patience.

Tracking Number: IM3851319

INVESTIGATING 3 months ago - at 01/13/2026 10:33PM

Core Fax Canada and North America are experiencing degradation in service. Backlogs exists. Teams are assembled and troubleshooting the issue. We appreciate your patience.

Tracking Number: IM3851319

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