Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Carbonite

Core EDR/MDR is currently experiencing an issue

Resolved Minor
January 22, 2026 - Started about 22 hours ago - Lasted about 18 hours
Official incident page

Incident Report

Core EDR/MDR is currently experiencing an issue, causing the Support Team to be unable to receive emails. Teams are currently assembled and working to resolve the issue. We appreciate your patience. If you require immediate assistance, please contact our Support Team via phone at +1 866 658 2221.

Need to monitor Carbonite outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 01/23/2026 04:58PM

Core EDR/MDR experienced an issue. The issue is now resolved. We appreciate your patience.

INVESTIGATING about 9 hours ago - at 01/23/2026 12:27PM

We are continuing to investigate the earlier issue. While email services appear to have been restored and messages are now being sent, some users may still experience degraded performance. Our team is actively monitoring the situation to ensure full stability. Further updates will be provided as more information becomes available.

If you require immediate assistance, please contact our Support Team via phone at +1 866 658 2221.

Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first.

INVESTIGATING about 13 hours ago - at 01/23/2026 08:27AM

We are continuing to investigate the earlier issue. While email services appear to have been restored and messages are now being sent, some users may still experience degraded performance. Our team is actively monitoring the situation to ensure full stability. Further updates will be provided as more information becomes available.

If you require immediate assistance, please contact our Support Team via phone at +1 866 658 2221.

Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first.

INVESTIGATING about 15 hours ago - at 01/23/2026 06:27AM

We are continuing to investigate the earlier issue. While email services appear to have been restored and messages are now being sent, some users may still experience degraded performance. Our team is actively monitoring the situation to ensure full stability. Further updates will be provided as more information becomes available.

If you require immediate assistance, please contact our Support Team via phone at +1 866 658 2221.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

INVESTIGATING about 17 hours ago - at 01/23/2026 04:27AM

We are continuing to investigate the earlier issue. While email services appear to have been restored and messages are now being sent, some users may still experience degraded performance. Our team is actively monitoring the situation to ensure full stability. Further updates will be provided as more information becomes available.

If you require immediate assistance, please contact our Support Team via phone at +1 866 658 2221.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

INVESTIGATING about 19 hours ago - at 01/23/2026 02:27AM

Core EDR/MDR is currently experiencing an issue, causing the Support Team to be unable to receive emails. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

If you require immediate assistance, please contact our Support Team via phone at +1 866 658 2221.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

INVESTIGATING about 21 hours ago - at 01/23/2026 12:28AM

Core EDR/MDR is currently experiencing an issue, causing the Support Team to be unable to receive emails. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

If you require immediate assistance, please contact our Support Team via phone at +1 866 658 2221.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

INVESTIGATING about 22 hours ago - at 01/22/2026 11:27PM

Core EDR/MDR is currently experiencing an issue, causing the Support Team to be unable to receive emails. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

If you require immediate assistance, please contact our Support Team via phone at +1 866 658 2221.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook