Outage in Carbonite

Core Content/Compliance/Collaboration are down in NA

Resolved Major

February 06, 2026 - Started 2 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently seeing issues with the following application in Core US. Teams are working towards identifying root cause. Core Collaboration for Engineering (xchange.us.opentext.com) Core Compliance Core Content Management Core Content Management for SAP® SuccessFactors

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/06/2026 07:10PM

This incident has been resolved.

MONITORING 2 months ago - at 02/06/2026 11:42AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/06/2026 10:32AM

The following applications have been resolved:

Core US - Core Collaboration for Engineering (xchange.us.opentext.com)
Core US - Core Compliance

Teams are still working on resolving the issues with Core US - Core Content Management & Core US - Core Content Management for SAP® SuccessFactors

INVESTIGATING 2 months ago - at 02/06/2026 10:09AM

We are currently seeing issues with the following application in Core US. Teams are working towards identifying root cause.

Core Collaboration for Engineering (xchange.us.opentext.com)
Core Compliance
Core Content Management
Core Content Management for SAP® SuccessFactors

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