Outage in Carbonite

Zix Encryption Services - Email Message Privacy (EMP) File Upload & Login issues

Resolved Minor

February 06, 2026 - Started 2 months ago - Lasted 3 days
Official incident page

Incident Report

Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with file upload. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3865402

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/09/2026 01:13PM

Zix Encryption Services - Email Message Privacy (EMP) experienced issues with file uploads and logins. These issues are now resolved.

We appreciate your patience.

Tracking Number: IM3865402

MONITORING 2 months ago - at 02/06/2026 05:35PM

Zix - Cybersecurity - Zix Encryption Services - Email Message Privacy (EMP) experienced issues with file uploads and login errors. Service has been restored and is now being validated.

We appreciate your patience.

Tracking Number:

IDENTIFIED 2 months ago - at 02/06/2026 04:38PM

Zix - Cybersecurity - Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing issues with file uploads and logins. Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3865402

INVESTIGATING 2 months ago - at 02/06/2026 01:29PM

Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with file upload. Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3865402

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