Outage in Carbonite

Zix Encryption Services - Email Message Privacy (EMP) File Upload & Login issues

Minor

February 06, 2026 - Started about 5 hours ago
Official incident page

Incident Report

Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with file upload. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3865402

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Latest Updates ( sorted recent to last )

MONITORING about 1 hour ago - at 02/06/2026 05:35PM

Zix - Cybersecurity - Zix Encryption Services - Email Message Privacy (EMP) experienced issues with file uploads and login errors. Service has been restored and is now being validated.

We appreciate your patience.

Tracking Number:

IDENTIFIED about 2 hours ago - at 02/06/2026 04:38PM

Zix - Cybersecurity - Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing issues with file uploads and logins. Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3865402

INVESTIGATING about 5 hours ago - at 02/06/2026 01:29PM

Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with file upload. Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3865402

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