Outage in Carbonite

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Tab loading slow

Resolved Minor

March 03, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing issues with slow page loads. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3880927

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/04/2026 08:21PM

ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced a slow page load issue.

The issue is now resolved.

We appreciate your patience.

Tracking Number: IM3880927

MONITORING about 1 month ago - at 03/04/2026 04:08PM

ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue with slow loading pages.

Service has been restored and is now being validated.

We appreciate your patience.

Tracking Number: IM3880927

INVESTIGATING about 1 month ago - at 03/03/2026 05:42PM

ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing issues with slow page loads.

Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3880927

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