Outage in Carbonite
Customer Portal LDAP import user
Minor
March 03, 2026 - Started about 13 hours ago
Official incident page
Official incident page
Incident Report
We have an identified an issue with a subset of customers with LDAP imports are unable to log in. We are currently investigating what occurred.
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Latest Updates ( sorted recent to last )
MONITORING
about 11 hours ago - at 03/03/2026 10:06PM
We have restarted LDAP services which will reimport the users. We are currently in the process of restoring back all user/admin settings back to users that were effected.
Tracking ID : IM3881037
IDENTIFIED
about 13 hours ago - at 03/03/2026 07:54PM
We have an identified an issue with a subset of customers with LDAP imports are unable to log in. We are currently investigating what occurred.
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