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Outage in Carbonite

Core EDR/MDR experienced degradation

Resolved Minor
March 26, 2026 - Started about 22 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Core EDR/MDR is currently experiencing degraded alert generation in the US Data Center. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: 5308238

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 03/26/2026 08:26PM

Core EDR/MDR experienced degraded alert generation in the US Data Center. The issue is now resolved. We appreciate your patience.

Tracking Number: 5308238

MONITORING about 21 hours ago - at 03/26/2026 06:31PM

Core EDR/MDR experienced degraded alert generation in the US Data Center. Service has been restored and is now being validated.

Updates for this issue will be sent every 2 hours or if there are any significant updates, whichever comes first. We appreciate your patience.

Tracking Number: 5308238

INVESTIGATING about 21 hours ago - at 03/26/2026 06:15PM

Core EDR/MDR is currently experiencing degraded alert generation in the US Data Center. Teams are currently assembled and working to resolve the issue.

Updates for this issue will be sent every 2 hours or if there are any significant updates, whichever comes first. We appreciate your patience.

Tracking Number: 5308238

INVESTIGATING about 22 hours ago - at 03/26/2026 05:12PM

Core EDR/MDR is currently experiencing degraded alert generation in the US Data Center. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: 5308238

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