Outage in Carbonite
Fax2Mail and Core Messaging - Email is currently experiencing processing delays
Resolved MinorIncident Report
Summary AI Generated
Carbonite's Fax2Mail and Core Messaging email services experienced processing delays for approximately 4 hours, causing document backlogs and queued incoming traffic. Service was restored during the incident, with teams working to clear the accumulated backlog. All document backlogs were fully cleared and normal processing resumed upon resolution.
Fax2Mail and Core Messaging - Email is currently experiencing processing delays. Teams are currently assembled and working to resolve the issue. Document backlogs exist, and new traffic is being queued in the backlog. We appreciate your patience.
Tracking Number: IM4030606
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 11/04/2026 01:36AM
Fax2Mail and Core Messaging - Email experienced processing delays. Document backlogs have been cleared. Current traffic is processing as normal. The issue is now resolved. We appreciate your patience.
Tracking Number: IM4030606
MONITORING
about 21 hours ago - at 11/04/2026 01:04AM
Fax2Mail and Core Messaging - Email experienced processing delays. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. We appreciate your patience.
Tracking Number: IM4030606
MONITORING
about 22 hours ago - at 11/04/2026 12:04AM
Fax2Mail and Core Messaging - Email experienced processing delays. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. We appreciate your patience.
Tracking Number: IM4030606
MONITORING
about 23 hours ago - at 11/03/2026 11:03PM
Fax2Mail and Core Messaging - Email experienced processing delays. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. We appreciate your patience.
Tracking Number: IM4030606
INVESTIGATING
about 23 hours ago - at 11/03/2026 10:39PM
Fax2Mail and Core Messaging - Email are currently experiencing processing delays. Teams are currently assembled and working to resolve the issue. Document backlogs exist, and new traffic is being queued in the backlog. We appreciate your patience.
Tracking Number: IM4030606
INVESTIGATING
1 day ago - at 11/03/2026 09:39PM
Fax2Mail and Core Messaging - Email is currently experiencing processing delays. Teams are currently assembled and working to resolve the issue. Document backlogs exist, and new traffic is being queued in the backlog. We appreciate your patience.
Tracking Number: IM4030606
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