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Outage in Carbonite

Zix - Hosted Exchange - Some users may not be able to connnect or access OWA

Major
November 04, 2026 - Started about 3 hours ago
Official incident page

Incident Report

Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031318

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Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 11/04/2026 07:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 hours ago - at 11/04/2026 06:48PM

Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4031318

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