Outage in CardConnect
INCIDENT: Chase Paymentech Authorization Timeouts
Resolved Minor
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Outage Details
Components affected
CardConnect CardPointe Gateway CardConnect Chase Paymentech Salem CardConnect Chase Paymentech TampaLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
The CardPointe Gateway is currently experiencing timeouts during transaction authorization to Chase Paymentech - Salem and Tampa.
We are currently investigating the the issue. We will provide updates as they become available.
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