Outage in CardConnect
INCIDENT: Chase Paymentech Authorization Timeouts
Resolved MinorIncident Report
The CardPointe Gateway is currently experiencing timeouts during transaction authorization to Chase Paymentech - Salem and Tampa.
We are currently investigating the the issue. We will provide updates as they become available.
Components affected
CardConnect CardPointe Gateway CardConnect Chase Paymentech Salem CardConnect Chase Paymentech TampaNeed to monitor CardConnect outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/13/2024 01:32AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 01/12/2024 05:12PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 01/12/2024 03:29PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 01/12/2024 03:28PM
The CardPointe Gateway is currently experiencing timeouts during transaction authorization to Chase Paymentech - Salem and Tampa.
We are currently investigating the the issue. We will provide updates as they become available.
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