Outage in CardConnect

CardPointe Integrated Terminal Service Disruption

Resolved Minor
July 19, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically, however, if this does not occur, please power cycle your device to restore service.
Components affected
CardConnect Bolt

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/19/2025 01:17AM

This incident has been resolved.

MONITORING 3 months ago - at 07/18/2025 11:32PM

We are investigating a CardPointe Integrated Terminal service disruption which may be impacting your
business. Terminals should reconnect automatically, however, if this does not occur, please power cycle your device to restore service.

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