Outage in CardConnect
INCIDENT: CardPointe Reporting Delays
Resolved Minor
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Outage Details
Components affected
CardConnect CardPointe DesktopLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Please be advised, some merchants may notice reporting delays within CardPointe for batches created between 6:00 AM - 8:10 AM EST on August 30th. Transactions within these batches may also be affected. Items will fund as normal and we are currently working to have them loaded into CardPointe.
Note:
This incident is isolated to reporting only. Please do not attempt to re-run transactions if you do not see them appear in CardPointe.
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