Outage in Cardiff University

Internet and Intranet (Squiz) Impacted by Global Cloudflare Incident

Resolved Major

November 18, 2025 - Started 5 months ago - Lasted about 18 hours
Official incident page

Incident Report

Internet and Intranet (Squiz)

There is a global issue currently affecting Cloudflare, which acts as a caching tier for Cardiff University’s public website and intranet sites. The system is unable to process the necessary checks to validate normal traffic and is not permitting access to the target service, e.g., www.cardiff.ac.uk and intranet.cardiff.ac.uk. This has been reported to our support partner, Squiz, who are working with Cloudflare to resolve this issue as quickly as possible. We apologise for any inconvenience this is causing.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/19/2025 07:59AM

Cloudflare has announced this incident is resolved. Our support partner, Squiz, has also confirmed normal service has resumed, but will enhance monitoring for an extended period.

MONITORING 5 months ago - at 11/18/2025 01:43PM

Internet and Intranet (Squiz)

There is a global issue currently affecting Cloudflare, which acts as a caching tier for Cardiff University’s public website and intranet sites. The system is unable to process the necessary checks to validate normal traffic and is not permitting access to the target service, e.g., www.cardiff.ac.uk and intranet.cardiff.ac.uk.

This has been reported to our support partner, Squiz, who are working with Cloudflare to resolve this issue as quickly as possible.

We apologise for any inconvenience this is causing.

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