Outage in Cardiff University

PeopleXD data replication failure impacting Business Objects (BO) / Business Intelligence (BI)

Resolved Minor

November 03, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

PeopleXD data replication failure impacting Business Objects (BO) / Business Intelligence (BI)

Replication of PeopleXD data failed to complete overnight. Who will this affect? Business Objects and Business Intelligence users. How will this affect users? Business Objects users are unable to run reports containing PeopleXD data. PeopleXD data is available to Business Intelligence users, but it will not be up to date. University IT is investigating and will advise when this issue has been resolved. We apologise for any inconvenience this causes.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 11/03/2025 12:38PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 11/03/2025 08:36AM

PeopleXD data replication failure impacting Business Objects (BO) / Business Intelligence (BI)

Replication of PeopleXD data failed to complete overnight.

Who will this affect?
Business Objects and Business Intelligence users.

How will this affect users?
Business Objects users are unable to run reports containing PeopleXD data. PeopleXD data is available to Business Intelligence users, but it will not be up to date.

University IT is investigating and will advise when this issue has been resolved. We apologise for any inconvenience this causes.

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