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Outage in Cardiff University

Matlab failing to run from CardiffApps

Resolved Minor
August 22, 2025 - Started 8 months ago - Lasted 6 days
Official incident page

Incident Report

We are aware that Matlab software is reporting that the license is due to expire at the end of August. This license is in the process of being renewed and, once completed, these warning messages will stop appearing. We apologise for the delay in this being resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/28/2025 11:21AM

This incident has been resolved.

INVESTIGATING 8 months ago - at 08/26/2025 03:53PM

We are aware of an issue with Matlab where, if a user accesses Matlab via CardiffApps on a managed Windows workstation, Matlab fails to run. This is due to a licencing issue which we are currently investigating.
Apologies for any inconvenience this is causing.

INVESTIGATING 8 months ago - at 08/22/2025 10:37AM

We are aware that Matlab software is reporting that the license is due to expire at the end of August. This license is in the process of being renewed and, once completed, these warning messages will stop appearing. We apologise for the delay in this being resolved.

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