Outage in CardinalCommerce

3DS Services Resolved

Resolved Minor
January 08, 2025 - Started 4 months ago
Official incident page

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Outage Details

Cardinal monitoring detected intermittent issues processing consumer authentication (3DS) transactions. The issue has been fully resolved at this time and transaction processing has resumed as normal. Reported Start Time: 20:17 UTC Reported End Time: 20:23 UTC Impact: Merchants and Partners may have experienced downgraded performance when attempting to complete 3DS authentication. We regret any inconvenience this may cause for our affected Merchants and Partners. Please do not hesitate to contact the Cardinal support team if you have any questions or concerns: https://support.cardinalcommerce.com support@cardinalcommerce.com
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/08/2025 09:03PM

Cardinal monitoring detected intermittent issues processing consumer authentication (3DS) transactions. The issue has been fully resolved at this time and transaction processing has resumed as normal.

Reported Start Time: 20:17 UTC
Reported End Time: 20:23 UTC

Impact: Merchants and Partners may have experienced downgraded performance when attempting to complete 3DS authentication.

We regret any inconvenience this may cause for our affected Merchants and Partners.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns:
https://support.cardinalcommerce.com
support@cardinalcommerce.com

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