Outage in Cardknox

3rd Party Power Outage

Resolved Minor
May 25, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of a 3rd party power outage that is affecting some of our internal systems, including our phone systems. If you are having trouble reaching our internal teams by phone, please reach out via email to techsupport@solapayments.com. All merchant and partner-facing systems are currently operational.
Components affected
Cardknox Other

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/25/2025 04:10PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 05/25/2025 01:09PM

We are aware of a 3rd party power outage that is affecting some of our internal systems, including our phone systems.

If you are having trouble reaching our internal teams by phone, please reach out via email to techsupport@solapayments.com.

All merchant and partner-facing systems are currently operational.

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