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Outage in Caseware Cloud

SmartSync Cloud Service, Degraded Performance for Europe users

Resolved Minor
March 16, 2026 - Started about 1 month ago - Lasted 31 minutes
Official incident page

Incident Report

We are experiencing a Degraded Performance of our SmartSync Cloud Service in the Europe region(s). Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.

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IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/16/2026 12:29PM

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.

INVESTIGATING about 1 month ago - at 03/16/2026 12:04PM

We are experiencing a Degraded Performance of our SmartSync Cloud Service in the Europe region(s). Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.

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