Outage in Caseware Cloud
Cloud-based Engagement Solutions, Degraded Performance for United States and Asia Pacific users
Resolved MinorIncident Report
We are experiencing a Degraded Performance of Cloud Connectors for our Cloud-based Engagement Solutions, affecting some products in the United States and Asia Pacific region(s).
Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
Components affected
Caseware Cloud Cloud-based Engagement Solutions Caseware Cloud Cloud-based Engagement SolutionsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 04/13/2026 05:46PM
Cloud Connectors in Cloud-based Engagement Solutions has resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues.
We will continue to provide updates as necessary.
IDENTIFIED
2 days ago - at 04/13/2026 05:31PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 04/13/2026 05:09PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 04/13/2026 04:47PM
Our engineering teams continue to work toward implementing a potential solution.
We will provide further updates as progress continues or once a resolution is available.
IDENTIFIED
2 days ago - at 04/13/2026 04:16PM
Our engineering teams continue to work toward implementing a potential solution.
We will provide further updates as progress continues or once a resolution is available.
INVESTIGATING
2 days ago - at 04/13/2026 03:46PM
Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
INVESTIGATING
2 days ago - at 04/13/2026 03:14PM
Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
IDENTIFIED
2 days ago - at 04/13/2026 03:08PM
Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
INVESTIGATING
2 days ago - at 04/13/2026 02:49PM
We are experiencing a Degraded Performance of Cloud Connectors for our Cloud-based Engagement Solutions, affecting some products in the United States and Asia Pacific region(s).
Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
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