Outage in Caseware Cloud
SmartSync Cloud Service, Partial Outage for United States users
Resolved MajorIncident Report
We are experiencing a Partial Outage of our SmartSync Cloud Service in the United States region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
Components affected
Caseware Cloud SmartSync Cloud ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/16/2026 06:43PM
SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.
INVESTIGATING
15 days ago - at 04/16/2026 05:55PM
We are experiencing a Partial Outage of our SmartSync Cloud Service in the United States region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
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