Outage in Caseware Cloud
Caseware Cloud Service, Degraded Performance for Australian users
Resolved MinorIncident Report
We are currently aware of an issue affecting the Cloud Financials application where users may receive a “License expired” error message when attempting to access the application, despite the license being valid and not expired.
Our team is actively investigating the issue and working to restore normal access as quickly as possible. We apologize for the disruption and appreciate your patience while we work through this.
We will provide a further update once more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/01/2026 11:44PM
The Cloud Financials application has resumed successfully - Incident Resolved.
We apologize for any inconvenience.
MONITORING
6 days ago - at 09/01/2026 11:23PM
The Cloud Financials application has resumed normal activity for Australian users.
We are actively monitoring the service to ensure there are no residual issues. We will continue to monitor the situation and provide further updates as necessary.
INVESTIGATING
6 days ago - at 09/01/2026 10:58PM
We are currently aware of an issue affecting the Cloud Financials application where users may receive a “License expired” error message when attempting to access the application, despite the license being valid and not expired.
Our team is actively investigating the issue and working to restore normal access as quickly as possible. We apologize for the disruption and appreciate your patience while we work through this.
We will provide a further update once more information is available.
Latest Caseware Cloud outages
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