Outage in Caseware Cloud
Cloud-based Engagement Solutions, Degraded Performance for US region(s)
Resolved MinorIncident Report
We are currently aware of an issue affecting the Cloud-based Engagement Solutions where users are unable to print to PDF or print to DOCX in Financial Statements and Letters.
Our team is actively investigating the issue and working to restore normal access as quickly as possible. We apologize for the disruption and appreciate your patience while we work through this.
We will provide a further update once more information is available.
Components affected
Caseware Cloud Cloud-based Engagement SolutionsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 09/08/2026 06:51PM
Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.
MONITORING
19 days ago - at 09/08/2026 06:24PM
Cloud-based Engagement Solutions has resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
INVESTIGATING
19 days ago - at 09/08/2026 06:00PM
We are currently aware of an issue affecting the Cloud-based Engagement Solutions where users are unable to print to PDF or print to DOCX in Financial Statements and Letters.
Our team is actively investigating the issue and working to restore normal access as quickly as possible. We apologize for the disruption and appreciate your patience while we work through this.
We will provide a further update once more information is available.
Latest Caseware Cloud outages
Cloud-based Engagement Solutions, Degraded Performance for all regions - about 1 month ago
SmartSync Cloud Service, Degraded Performance for Asia Pacific users - about 2 months ago
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