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Outage in CaterTrax

Site Slowness Issue: Resolved

Resolved Minor
February 03, 2020 - Started about 6 years ago - Lasted 1 day
Official incident page

Incident Report

We have identified that some CaterTrax websites (.catertrax.com) may be experiencing slowness that is impacting service. Our teams are currently investigating the issue and will provide updates as we have them.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 02/04/2020 09:34PM

The performance issue identified yesterday, Monday 2/3, has been resolved and the TRAX Platform is operating as expected.

INVESTIGATING about 6 years ago - at 02/03/2020 08:26PM

System performance has returned to normal, expected levels at this time. We are continuing to investigate this issue. If you are continuing to experience issues please contact CaterTrax Support.

INVESTIGATING about 6 years ago - at 02/03/2020 07:33PM

We are continuing to investigate this issue.

INVESTIGATING about 6 years ago - at 02/03/2020 06:33PM

We are continuing to investigate this issue.

INVESTIGATING about 6 years ago - at 02/03/2020 05:49PM

We have identified that some CaterTrax websites (.catertrax.com) may be experiencing slowness that is impacting service. Our teams are currently investigating the issue and will provide updates as we have them.

Latest CaterTrax outages

Select Payment Gateways are Experiencing Intermittent Disruption in Service - 5 months ago
TRAX Platform Service Disruption - over 1 year ago
TRAX Platform Experiencing Slowness - over 2 years ago
Intermittent Site Latency and User Login Issues - almost 3 years ago
Release Maintenance is running longer than expected - over 4 years ago

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