Outage in CaterTrax
TRAX Platform Available
Resolved MinorIncident Report
The TRAX Platform is currently unavailable. The CaterTrax team is currently working to identify the cause and resolve the issue. Additional updates will be provided throughout the investigation, every 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
over 6 years ago - at 09/19/2019 12:05PM
The TRAX Platform was not functional yesterday (Wednesday) morning from approximately 7:40 AM EDT to 9:30 AM EDT. The TRAX Platform was brought back online at 9:30 AM EDT and has remained operational and stable. This incident is now resolved and the CaterTrax team will continue to monitor our systems to prevent any additional disruptions of service.
MONITORING
over 6 years ago - at 09/18/2019 09:05PM
Since 9:30 AM EST the TRAX Platform has continued to be online, operational, and stable. The CaterTrax team is following through with additional monitoring of systems for a full 24 hours. The next update will be communicated tomorrow, 9/19/2019, at 8 AM EST.
MONITORING
over 6 years ago - at 09/18/2019 03:59PM
Since 9:30 AM EST the TRAX Platform has been online and stable. The CaterTrax team is continuing additional monitoring of systems and will provide an additional update later today.
MONITORING
over 6 years ago - at 09/18/2019 02:49PM
The TRAX Platform is online and has been operational since 9:30 AM EST. The CaterTrax team continues to monitor systems at this time. Additional updates will be provided regarding TRAX Platform status.
MONITORING
over 6 years ago - at 09/18/2019 01:59PM
We are continuing to monitor for any further issues.
MONITORING
over 6 years ago - at 09/18/2019 01:46PM
The TRAX Platform is now online. The CaterTrax team is continuing to monitor systems at this time. Additional updates will be provided regarding TRAX Platform status.
INVESTIGATING
over 6 years ago - at 09/18/2019 01:21PM
The TRAX Platform is currently unavailable. The CaterTrax team is continuing to work to identify the cause and resolve this issue. Additional updates will be provided throughout the investigation, every thirty minutes.
INVESTIGATING
over 6 years ago - at 09/18/2019 12:47PM
The TRAX Platform is currently unavailable. The CaterTrax team is currently working to identify the cause and resolve the issue. Additional updates will be provided throughout the investigation, every 30 minutes.
Latest CaterTrax outages
TRAX Platform Service Disruption - over 1 year ago
TRAX Platform Experiencing Slowness - over 2 years ago
Intermittent Site Latency and User Login Issues - almost 3 years ago
Release Maintenance is running longer than expected - over 4 years ago
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