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Outage in CENTEGIX

CrisisAlert Mobile App Incident

Resolved Major
June 29, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

CENTEGIX is investigating an incident impacting the CrisisAlert Responder Mobile app. Users may see a login error when attempting to access the app. Our team is actively working to resolve the issue. Until the issue is resolved, Responders should monitor alerts through the CrisisAlert Web Dashboard or Desktop app.
Components affected
CENTEGIX CrisisAlert

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/29/2026 06:30PM

The CrisisAlert Responder App login issue has been resolved. If a Responder is able to log in to the app, no action is required. For Responders that were unable to log in to the app, an updated version of the CrisisAlert Responder App will be available in the app store today. Please instruct these Responders to install the latest version of the “CENTEGIX CrisisAlert” app from the App Store.

INVESTIGATING about 1 month ago - at 06/29/2026 02:11PM

CENTEGIX is investigating an incident impacting the CrisisAlert Responder Mobile app. Users may see a login error when attempting to access the app. Our team is actively working to resolve the issue. Until the issue is resolved, Responders should monitor alerts through the CrisisAlert Web Dashboard or Desktop app.

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