Outage in Central 1

INC197108: ECCX reports not available for March 11th run

Minor
March 11, 2025 - Started about 21 hours ago
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

Please be advised that due to a potential software error related to daylight savings, the script for last night's ECCX 'e-Transfers Failed Transactions Report' did not fully complete. As a result, today's ECCX reports are currently empty. Our team is actively working on identifying a fix, and we aim to include today's ECCX report in tomorrow's report. All other reports were successfully completed and submitted as scheduled. We will provide our next update today by or before 2 p.m. PT (5 p.m. ET). Central 1 Client Support Services T 888 889 7878 Option 1
Components affected
Central 1 Bill Payments
Latest Updates ( sorted recent to last )
IDENTIFIED about 12 hours ago - at 03/11/2025 10:38PM

Central 1 continues to work on a fix to ensure the ECCX report is available in tomorrow’s file and report delivery.

We will provide an update tomorrow morning by 7 a.m. PT (10 a.m. ET).

IDENTIFIED about 21 hours ago - at 03/11/2025 02:30PM

Please be advised that due to a potential software error related to daylight savings, the script for last night's ECCX 'e-Transfers Failed Transactions Report' did not fully complete. As a result, today's ECCX reports are currently empty.

Our team is actively working on identifying a fix, and we aim to include today's ECCX report in tomorrow's report. All other reports were successfully completed and submitted as scheduled.

We will provide our next update today by or before 2 p.m. PT (5 p.m. ET).

Central 1 Client Support Services T 888 889 7878 Option 1

Latest Central 1 outages

INC197038: Interac Etransfer 3.4 Autodeposits Service Delay - 3 days ago
INC196440 - Service Disruption: Impact on Outbound Wires and Potential OIDC Service Interruption - 9 days ago
INC196042 - OLT Application Unavailable - 16 days ago
INC195760 - Wires AML Compliance Delay - 20 days ago
INC195332: Intermittent “Missing form” CRA payments - 26 days ago

Be the first to know when Central 1 and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook