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Outage in Central 1

INC231502 - Branch and Corporate Capture login errors

Resolved Minor
November 09, 2026 - Started about 10 hours ago - Lasted 43 minutes
Official incident page

Incident Report

Some users have reported getting an error message when trying to access the Branch and Corporate Capture applications. Central 1 is investigating the incident and will provide an update by 9:00 a.m. PT (11 a.m. ET). Central 1 – Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 11/09/2026 03:34PM

User access to Branch and Corporate Capture has been restored.

Please contact Client Support if you experience any further issues.

Central 1 – Support@central1.com - 1.888.889.7878, press 1

INVESTIGATING about 10 hours ago - at 11/09/2026 03:09PM

Some users have reported getting an error message when trying to access the Branch and Corporate Capture applications.

Central 1 is investigating the incident and will provide an update by 9:00 a.m. PT (11 a.m. ET).

Central 1 – Support@central1.com - 1.888.889.7878, press 1

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